Napleton Mercedes Benz of Bourbonnais at 515 William R Latham Senior Drive, Bourbonnais, Illinois.

This is my second car purchase this year from Autowerks in Bourbonnais, and as car shopping and buying goes, this is close to as good as it gets. I hate the car buying experience, I don't deny it. It's not transparent anywhere. and I've had some particularly dishonest experiences and badgering from dealerships in the recent past which makes me skeptical and suspicious of any "deal" until the keys are in my hand. Joe Powell, my Mazda salesperson, was very respectful of the fact that I knew the product and had researched the process and prices. Their greatest asset is also their worst drawback, they're a small, quiet, low pressure dealer which also means they don't have a lot of Mazda inventory. I knew my pricing numbers for the new car, my trade range for my old car, and the rebates available at the time. I also knew their inventory and was aware that what I wanted wasn't on their lot. They found the car I requested at another sister franchise, brought it in, and met my figures. Local, simple and fairly painless -about as good as it gets.